Shipping policy
Shipping Policy – Boon for Skin
Effective Date: [Insert Date]
At Boon for Skin, we aim to get your skincare products to you as quickly and safely as possible. This Shipping Policy outlines our shipping terms for orders placed through our website.
1. Processing Time
- Orders are processed within 3 – 4 business days (excluding weekends and public holidays) after payment is received.
- You will receive an order confirmation email followed by a shipping notification with tracking details once your order has been dispatched.
2. Shipping Within Australia
- Standard Shipping: 4–6 business days from dispatch.
- Shipping times may vary depending on your location, peak periods, or unforeseen delays (e.g., extreme weather, postal service disruptions).
- We use reputable courier and postal services to deliver your order.
3. Shipping Rates
- Free Standard Shipping may be offered for orders over a specified amount (as advertised on our website).
- For orders below the free shipping threshold, a flat shipping fee will apply. Rates will be shown at checkout before you confirm your purchase.
4. Tracking Your Order
Once your order has been dispatched, you will receive a tracking number via email. You can use this number to track your order online through the courier’s website.
5. Delivery Issues
- Please ensure your delivery address is correct at the time of purchase.
- Boon for Skin is not responsible for orders delayed or lost due to incorrect address details provided by the customer.
- If your order has not arrived within the estimated delivery timeframe, please contact our customer service team.
6. International Shipping
At present, Boon for Skin ships within Australia only. International shipping will be announced when available.
7. Contact Us
If you have any questions about shipping or delivery, please contact us:
📧 mjinternational137@gmail.com